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*new!
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Country Lakes Party Center
Services:
Unique Services, Ceremony Venues
Phone: (440) 526-0216 
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8626 Broadview Road, P.O. Box 470234, Broadview Heights, OH 44147
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Overall Rating
4.5 out of 5.0
Quality of Service:
3.8/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.2/5.0
Flexibility:
5.0/5.0
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3 Total Reviews
Eileen
Wedding: 5/22/10
![]() 4.8 out of 5.0
Quality of Service: 4.0/5.0
Responsiveness: 5.0/5.0
Professionalism: 5.0/5.0
Value for Cost: 5.0/5.0
Flexibility: 5.0/5.0
We used the smaller room for our approximately 120 guests and it was the perfect size. The room was really beautiful, and I thought it was cool having the bar & hors d'eovres table in the connected tent. Dance floor is the perfect size. Everyone loved the food and it came out piping hot. The owner/planner was very gracious and helpful throughout the entire planning process. Downside was the staff were picking drinks up off the table too fast and no one ever got to finish a drink. This led to a long line at the bar, which only had one bartender. The chairs are a little shabby so it's kind of necessary to shell out for chair covers, and the carpet and bathroom could use some updating.
Posted on , 20
Pinkb0xes
Wedding: 10/10/08
![]() 4.5 out of 5.0
Quality of Service: 3.5/5.0
Responsiveness: 5.0/5.0
Professionalism: 5.0/5.0
Value for Cost: 4.0/5.0
Flexibility: 5.0/5.0
This is an absolutely beautiful venue. We had our ceremony and our reception here, right inside the hall. It was absolutely gorgeous and we were very happy with our choice! The pictures are amazing and overall the service was fantastic! The bartenders (one in particular.. wish I knew her name!!) were sooo helpful and sweet- they did anything they could to make us happy and feel special! The room is so well decorated, and there are so many options for additional decorations!Pam is very organized and helpful. She responds to emails and phone calls extremely quick. She will try to work with you in any way she can. She helped us a lot, and even when we had a lot of last minute issues she was quick to help us find solutions. She was really sweet and eager to help with anything.Our problem with the venue was just that there were a lot of little things we asked them to do that they didn't do. It wasn't really a big deal and no one really knew but we just spent so much money there and felt like they didn't care.. like they weren't really taking care of us. It was little things, like I had asked Pam to set up a kids table through email a couple weeks before the wedding, and dropped off the stuff with the other stuff she asked me to drop off because they were going to set it all up for us. She even asked me which table I wanted it set up at.. and the next day it was not set up. We had a lot of kids at the wedding and I was a little disappointed. My mom asked her where the stuff was and why she didn't set it up and she said I NEVER TOLD HER TO! Which made me really upset because we talked about it the day before!! And I had emailed her about it earlier on and still have the response.. it's just a little thing.. but there were a lot of those. Another example is they were suppose to have the head table pushed back a little bit for our ceremony so the reverend could be on the step, and they never did that. In the contract it said I was suppose to be in the building at 5:15, but the doors didn't open until six and there was no way to get in before that.. we needed 1 glass of wine for our ceremony and they wouldn't let us have one because "the bar didn't open until 7" but they wouldn't let us use a glass from the bottle we had in our limo either!! ONE glass of wine!! Also, I'm a vegetarian and they were suppose to make me a vegetarian cobb salad and give me a side of the vegetables the other guests were receiving when they got their salads.. they gave me jello instead of the vegetables ?! (most vegetarians dont eat jello bc of the gelitan in it).. and not that it really matters, but the salad was not a cobb salad! lol. Sorry I was going on and on.. but there were a lot more little things like that.. I would recommend this place to anyone because it is gorgeous and I wouldn't have changed it for anything.. I would just say if something is important to you make sure Pam know exactly how you want it because she is very busy and might not remember..
Posted on , 20
AmbrLynn143
Wedding: 10/10/09
![]() 4.3 out of 5.0
Quality of Service: 4.0/5.0
Responsiveness: 5.0/5.0
Professionalism: 4.0/5.0
Value for Cost: 3.5/5.0
Flexibility: 5.0/5.0
I was very happy to work with Pam. She made planning our wedding and reception a very smooth process. My husband and I had planned to get married out in the gazebo, we opted for Plan B... the front porch due to all the rain the week before (it left the grassy area a bit soggy). But the porch made a beautiful ceremony spot none the less. The reception hall was very nice too! It was not necessary to bring in tons of decorations to make it pretty, it had a great ambiance all on it's own. I would have liked to have seen a few more people on the wait & bar staff though. I had alot of guests who had to leave relatively early due to illness or scheduling issues so I wasn't able to get to mingle as quickly as I wanted to because we were still waiting for our food or had to move into the dances (Father/Daughter, Mother/Son, etc. However, once dessert was served everything was great. Clean up was swift and discreet. Overall I would recommend Country Lakes as your caterer.
Posted on , 20
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