Overall, the Manor House was a great experience. It is a beautiful venue and the staff is extremely professional. The food was fantastic! everyone raved over the food and people are still talking about the food! My only complaint is the inflexibility of having rehearsal at a later time in the day. I was told it is typically from 2-3pm which is not convenient for working people or for children in the wedding party. However, i would still highly recommend this venue.

The manor house owners and staff do not hold up to their agreement. They are overprice and overrated. They will run so many events at once, yours will feel not special.

There is not enough room her for me to write about all of the things we loved about the manor house. About a month before my daughter's wedding, We were forced to change her venue because her previously booked venue was being sold. I took my daughter, the bride, directly to the manor house to find that they were willing to do what they needed to do to accommodate her wedding, to include finishing a new garden that was not due to be completed until October so that she would have a beautiful place to get married, and a beautiful place to have her reception. The owner Bill is an amazing person, who we felt went out of his way to make sure her wedding would have no more problems. The one she experienced was enough! The entire staff was friendly and responsive to all of our needs, the service was perfect, everyone raved about the food ,the venue is so beautiful, and her wedding was, without a doubt, better than it would have been at the place she originally booked. It was a bit more expensive than the place we had originally booked, but the lesson learned is you get what you pay for. If we had it to do over, I would have saved my daughter stress and tears and booked the Manor House to start with. With only a months notice, they gave my daughter her dream wedding!

I coulnd't have asked for more! The Manor House was beautiful and the staff was amazing!!! Sherri was my sales manager and she was beyond patient, polite and professional. She made planning the wedding easy. She listened to my ideas and was extremely prompt on replying back to my questions. The food was fantastic and the gazebo area was stunning! John my bridal manager was also amazing. He found me, my new husband and my parents throughout the night offering us drinks, assistance and just making sure the evening was going as planned. I was even pleasantly surprised when he made the extra effort to write a note to my home thanking us for our business and expressing how beautiful the wedding was. The Manor House and its staff made me feel so special and well taken care of...it was the perfect day!

Sherri at the Manor House is wonderful! She met with us several times and even made time to talk with us on impromptu visits. I got married in the courtyard and had my reception in the Augusta ballroom. The venue is gorgeous, even in September. The staff made sure everything was set up the way I wanted it and the service during dinner at the reception was fabulous! We had a sit down dinner and the food was delicious! We had filet mignon and sea bass and the bread was my favorite part! The night went flawless and I couldn't have chosen a better venue!

My husband and I had our reception at the Manor House. The grounds were absolutely beautiful, which sold us on the site. Our guests are still raving about the food. The service provided by the staff leading up to our wedding day was less than stellar, though. Our service rep was simply in charge of too many events to be able to provide us with the quality of service we were expecting. She was extremely nice, though. Overall I would recommend the site but warn that the managers need to hire more help.

A+++++++++++++++ AMAZING! Beautiful, high end venue. Staff is amazing from the time you make your first visit through the day of the event. Flawless excution. Great food. There is nothing that could have been done any better.

I absolutely loved the Manor House! I JUST got married here, but have had the venue booked since last holiday season. My parents have lived in West Chester for years and had been to weddings at the Manor House before. I was an out-of-town bride, so wasn't exactly sure what to expect based on my parents' recommendations. Well, my mom clearly has good taste, because the Manor House is breathtaking. It may be a traditional wedding venue, BUT it is high-end and you can tell. Nice attention to detail--the beautiful fireplace and bar, chandeliers, etc. The sales staff--I worked with Michelle throughout my entire process--Michelle is so nice and helpful, and very responsive via email. She's great. I got married in a slow month, so she was able to work with me to get me some additional time for pictures and was able to meet me before our rehearsal to help get it all set up. Ceremony--I got married in the Atrium, and used Steve Means as our minister. He routinely does weddings at the Manor House, and seriously could not be nicer (and responsive via email). He was great, and we got lots of compliments on how powerful of a speaker he was. The atrium is absolutely breathtaking for the ceremony. When you come for a visit, as I did, and just mosey through, or see the atrium your Manor House tasting, you don't get the full feel of the actual ceremony. However, once the chairs are filled, the flowers are in place, and the sun starts to set, getting married in front of the fountain--it's absolutely stunning. Seriously. Gorgeous. I got a lot of compliments as to the beauty of the Atrium. Finally, the grounds of the Manor House are just designed for beautiful pictures--a gazebo, a bridge over water, etc. Yeah, it's probably been done before a million times, but not for YOUR wedding! I love my pics...and they were done in March, without any flowers on the grounds! It could only be prettier in the summer! I think the price is fair for the elegant location and service. I would absolutely recommend it. I have only seen a preview of my pictures so far, and they are just beautiful. Oh, I should also add that I got compliments on the great food as well. I know some critiqued that it wasn't as good as the tasting--our food came out excellent! Good job, Manor House!

As an out-of-town bride, I never even SAW the Manor House except for in pictures before booking it. I relied on my dad and grandmother and how glad I am that I just trusted my instincts and went with it. Our wedding was executed FLAWLESSLY! When I walked in the day of, my breath was literally taken away when I saw just how gorgeous it really was. The responsiveness leading up to the event was not the best, however, I attribute this to the fact that the Manor House lost 2 staff members in the height of wedding season. Despite that, nothing slipped through the cracks and I had ZERO complaints the day of. The benefit to the Manor House is not only are their ballrooms gorgeous, but they are used to doing this sort of thing day in and day out and there is nothing you can't throw at them that they haven't heard before. They were even super accommodating and created mini grilled cheeses for us to be served during cocktail hour - such a hit! One of my initial concerns was that multiple events can take place during your wedding and I worried that the events would interfere with one another. Not even a little bit. There was a wedding in the ballroom next to us and I did not even realize it. If you want to be guaranteed the perfect reception with delicious food (something you NEVER hear at a wedding with it's mass-made food) then book the Manor House.

The second we stepped into the door of Manor House we knew isntantly we wanted to be married here. Luckily we started searching for our vendor early because the Manor House books up fast. The venue is completely stunning and was a picture perfect place. Everyone working was super nice and helped make sure everything went perfect. It is one of the more expensive venues but it is well worth the money!! All my guest had nothing but excellent remarks about food and the service during dinner. Definitly worth the money if you are looking for an amazing outdoor cermony and reception area!!

We had Sherri as our sales rep and she was amazing to work with. I had a lot of changes all through our planning process and not once did she get annoyed with me. She was able to make everything I asked for and wanted happen. We had the Atrium for our ceremony and the Carolina room for our reception. Everything was perfect and looked just how I wanted. One of the bartenders did show up and the owner's son jumped in to help serve (I did not find out until after the wedding when my wedding coordinator told me). Sherri took care of everything, I did not have to do anything. Which is exactly what I wanted. The food and alcohol was great. I do not have one complaint. The staff was amazing!

We knew from the moment we walked in the front door that we would be getting married at Manor House. Absolutely beautiful...from the reception room(s), to the outdoor gardens, to the gazebo and the atrium. Not only was it stunning but their staff was incredible. They are so easy to get in touch with, and I honestly felt like Michelle went above and beyond by not only helping me plan out the ceremony/reception but it almost felt like I had my very own wedding planner. The "day of" staff were LIFE SAVERS. We were supposed to have our ceremony outside at the gazebo and at the very last minute it started to rain, so within a matter of a couple minutes they had managed to re-locate and place all 200 chairs and flowers inside into the just as beautiful atrium so the ceremony could still go on (on time even)! Half of the people didn't even realize the ceremony wasn't supposed to be in the atrium. The staff catered to our every need that day/night and there was never a moment where I felt lost or stressed because they had everything under control. Worth every penny!

The Manor House was everything we hoped it would be and more. The staff was very helpful and responsive. They were all accomodating and a pleasure to work with throughout the event and the event planning.

As soon as I saw the Manor House I fell in love with the location. I know they do a billion weddings there a year but I had never been to an event there and was a little nervous because I had heard mixed reviews. They were great to work with. I worked with Sherri and she was awesome. She was very quick to respond to all my questions and made sure all my requests were followed. The food was great! It was hot (big pet peeve of mine when I get cold food at weddings) and it tasted better than at the tasting. They even went above and beyond when one of my friend’s husbands came late and missed dinner, they brought him a fresh plate of food when he arrived. They are one of the more expensive places to have a wedding, but I was so happy that I spent the extra money and it all ran very smoothly.

I would highly recommend the Manor House. We had our wedding there in July and everything turned out wonderfully. The venue is absolutely gorgeous, the food is amazing and the staff is helpful. It's pretty costly so if you are on a tight budget this probably isn't the place, but to us, it was worth it.

Manor House was BEAUTIFUL!!!!! I knew when I walked in that this was where I wanted to get married. And you can get married and have your reception at one place!! Problems: - CRAZY expensive- and EVERYTHING has an extra cost, I mean EVERYTHING! - The day of the wedding we had to constantly remind them to light the candles and put the cake out! - The person in charge of our experience moved our Signing Memory Book after 10 minutes of people being seated, so I only have about 20 of 250 people who signed it :( He said the line was too long?!?! Like who cares!!! - There were supposed to be 2 workers to open the doors for my dad and I to walk into the atrium, which werent there! My dad had to awkwardly open the doors for both of us! Nobody noticed it being weird, but i was upset Overall, I LOVED the looks of the Manor House and what they have to offer. But be prepared to pay a lot of money and for there to be some mistakes.. I guess no one is perfect?? But they should be on your wedding day! :)

The Manor House was the only place my husband and I could find that really stood apart from all the other venues. We had our wedding and reception there. The ceremony was just perfect in the Atrium. The great thing about having a ceremony there is you can elect to have one outside with a back-up of having it inside. We'd originally chosen to have the wedding outside at the white gazebo. Two days before the wedding during rehearsal, it was ridiculously hot outside. Given our elderly family members, we requested to move the wedding indoors. Manor House agreed and we will forever appreciate their flexibility in doing so. The Atrium is gorgeous with an ornate fountain and so full of light. Jennifer, our sales associate, was most flexible in dealings with my parents as well, which helped keep me calm. They would try to change things without talking to me and our salesperson patiently waited for me to get it worked out even when it came down to the deadlines for food and alcohol selections that the parents and I did battle over. Being out of state and planning a wedding is no easy feat. The value was spectacular in my eyes; they worked with the vendors and I didn't need to do anything to coordinate the day of the wedding. Their 2.5 hour picture time limit they gave us seemed a little stringent, but I felt afterwards, the time allotment was appropriate. The food received many compliments from our guests. Manor House was a professional vendor and I highly recommend the venue as a whole.

Quality of Service: My interaction with the venue and my salesperson was good up until the day of (which of course if the most important day). The person managing my room did not appear experienced. Many small problems including not all varieties of my cake were put out, I had to go up to the manager and tell him my late night dessert was late coming out while he was busy flirting with one of my guests. My placecards were not placed in the order I had specified, including on my head table. We also pre-ordered vendor meals for our photographers, which never came out, even after we asked them where they were. That was very embarrassing to us, and I felt really bad for our photographers. Responsiveness / Professionalism: My salesperson was very easy to get ahold of, and easy to work with, however I repeatedly received documents that were incorrect, and it took many tries to get a correct version. Value for Cost: The venue is absolutely beautiful. I am still glad we had both our ceremony and reception there. The food was delicious and cooked perfectly. My guests probably did not even notice the things that went wrong, but I just wish the service and details came together better. Flexibility: The venue has strict rules about what they allow and do not allow, and the overall way of doing things. If you want something truely unique and something you can customize yourself, this is probably not the place. Wedding ceremonies in the evening are at pre-set times. However I did want to use a vendor that they normally do not work with, and I was granted permission. Overall it was a good experience, beautiful location, good food, and everything was at one location (ceremony, reception, catering).

Very nice place, not extremely flexible

We booked the Manor House more than a year out and loved it. We originally had Julie as our contact person. It's a beautiful location-we chose the Gazebo for our ceremony (with atrium as indoor backup) and the Carolina Room for the reception. One of the main reasons we went with the Manor House was that the Atrium was so beautiful we knew we wouldn't be too sad if it rained. (it of course did rain). The food was good, although better at the tasting, and everything went very smoothly. Only complaint was that we ended up with a different contact person after Julie left, and she was definitely less flexible. Overall though we loved it and were very happy.